Terms & Conditions
A legal disclaimer
Terms & Conditions
Last updated: Tuesday 3rd February 2026
These Terms & Conditions govern your use of the WHY Hospitality Group website. By accessing or using this site, you agree to be bound by these terms.
If you do not agree with them, please do not use the site.
About us
This website is operated by WHY Hospitality Group (“we”, “us”, “our”).
Our site provides information about our products, services, consulting, training, and allows users to contact us, request materials, make enquiries, or book services.
Use of the website
You agree to use this website:
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For lawful purposes only
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In a way that does not infringe the rights of others
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Without attempting to disrupt, damage, or gain unauthorised access to the site or its systems
We reserve the right to suspend or restrict access if the site is used improperly.
Information on this site
The content on this website is provided for general information purposes only.
While we take reasonable care to ensure information is accurate and up to date, we make no guarantees that:
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Content is complete or current
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Services described will always be available
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Outcomes referenced will be achieved in all cases
Nothing on this site constitutes professional, legal, financial, or employment advice.
Products and services
Descriptions of products and services (including WHY HATS, ZEST:R, consulting and training) are indicative only.
We may:
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Update, change or withdraw offerings
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Adjust pricing, features or delivery models
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Pilot or test services before full release
Any binding commercial terms will be agreed separately in writing.
Bookings, forms and enquiries
When you submit information through our website:
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You confirm the information provided is accurate
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You understand submission does not create a contractual relationship
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We may contact you to respond to your enquiry or request
Submitting a form does not guarantee availability, acceptance, or provision of services.
Intellectual property
All content on this site — including text, logos, designs, graphics and branding — is owned by or licensed to WHY Hospitality Group.
You may:
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View and download content for personal, non-commercial use
You may not:
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Copy, reproduce, distribute or modify content without written permission
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Use our branding or materials for commercial purposes
Third-party links and services
This site may include links to third-party websites or tools.
We are not responsible for:
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The content of third-party sites
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Their availability, accuracy or security
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Any loss arising from their use
Accessing third-party services is at your own risk.
Limitation of liability
To the extent permitted by law, WHY Hospitality Group is not liable for:
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Loss or damage arising from use of this website
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Business interruption, loss of profit, or loss of data
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Reliance on information provided on the site
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
Privacy and data protection
Use of this site is also governed by our Privacy Policy, which explains how we collect and use personal data.
Changes to these terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page, and continued use of the site indicates acceptance of the updated terms.
Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have questions about these Terms & Conditions, please contact: